Shankh

Fifty Alerts, One Cause

byMohan Gopi •

A database gets slow. Not down, just slow enough that queries start timing out. The service in front of it retries. So does the service in front of that one. And the client. Nobody coordinated this, they are all just doing the sensible thing, whic…

Every Dashboard Was Green and the Service Was Down

byManjunaathaa •

There's a category of outage that makes you doubt your monitoring. Error rate is through the roof. Requests are timing out. And every panel you open looks fine. CPU is low. Memory is low. The database is up, responding, barely working at all. …

The Only Outage That Sends You a Save the Date

byAyesha Siddiqua •

Every other failure in production arrives unannounced. A dependency falls over, a config change does something unexpected, traffic goes somewhere nobody modelled. Certificate expiry is not like that. The date is printed on the certificate. It has be…

Your Team Isn't Slow. They're Looking for Things.

byAyesha Siddiqua •

Ask a founder what their engineering team needs and you'll usually get an answer about outages. Faster detection. Better alerting. Something that helps when things go wrong at two in the morning. That's fair. Outages are visible, they…

AI Made Building It Look Cheap. The Expensive Part Never Changed.

byAyesha Siddiqua •

Someone builds a working version over a weekend and shows it round on Monday. It does about 60% of what the tool you were going to pay for does. The room gets a little excited. Two engineers, six weeks, and you own it. That's the pitch, and the …

A Root Cause With Nobody Attached Is Not a Fix

byMohan Gopi •

There is a gap in incident response that gets almost no attention, and it sits in an awkward place. It is not detection. Monitoring is good now. It is not diagnosis either, which is where most of the recent effort has gone and where it has genuinely…

The Investigation Starts Before the Alert Does

byMohan Gopi •

Watch the first two minutes of any investigation and you will notice that almost none of it is investigation. An alert fires for a service. Before anybody can reason about what went wrong, somebody has to establish what the service even is. Which clus…

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