Frigga Blogs

There is a moment that happens at a predictable point in a startup's growth. An engineer leaves the company. They were the person who set up most of the AWS infrastructure eighteen months ago. Nobody asked them to document it, because everyone ass…

There is a version of this conversation that happens in almost every startup at a predictable moment. Production breaks in the middle of the night. The team scrambles to figure out who is responsible, who should be contacted, and what the recovery pro…

It rarely announces itself. There is no dramatic conversation, no ultimatum, no visible breaking point. What I tend to observe is quieter than that. The senior engineer who stops volunteering opinions in postmortems. The person who used to push back o…

AIOps is one of those terms that has been around long enough to accumulate a layer of enterprise vendor marketing that makes it hard to see what it actually means. If you have sat through a Dynatrace or Datadog pitch in the last two years, you have he…

Production went down at 11:02pm on a Thursday. The alert fired correctly. It went to Slack, as configured. The first person to notice something was wrong was a customer, who sent a support ticket at 11:43pm. The engineer saw the Slack notification at …