Frigga Blogs

There is a version of this conversation that happens in almost every startup at a predictable moment. Production breaks in the middle of the night. The team scrambles to figure out who is responsible, who should be contacted, and what the recovery pro…

It rarely announces itself. There is no dramatic conversation, no ultimatum, no visible breaking point. What I tend to observe is quieter than that. The senior engineer who stops volunteering opinions in postmortems. The person who used to push back o…

AIOps is one of those terms that has been around long enough to accumulate a layer of enterprise vendor marketing that makes it hard to see what it actually means. If you have sat through a Dynatrace or Datadog pitch in the last two years, you have he…

Production went down at 11:02pm on a Thursday. The alert fired correctly. It went to Slack, as configured. The first person to notice something was wrong was a customer, who sent a support ticket at 11:43pm. The engineer saw the Slack notification at …

None of these mistakes look catastrophic in the moment they are made. That is what makes them expensive. They look like reasonable engineering decisions, made under time pressure, by people trying to move fast. The cost does not show up on the day of …