Frigga Blogs

It rarely announces itself. There is no dramatic conversation, no ultimatum, no visible breaking point. What I tend to observe is quieter than that. The senior engineer who stops volunteering opinions in postmortems. The person who used to push back o…

AIOps is one of those terms that has been around long enough to accumulate a layer of enterprise vendor marketing that makes it hard to see what it actually means. If you have sat through a Dynatrace or Datadog pitch in the last two years, you have he…

Production went down at 11:02pm on a Thursday. The alert fired correctly. It went to Slack, as configured. The first person to notice something was wrong was a customer, who sent a support ticket at 11:43pm. The engineer saw the Slack notification at …

None of these mistakes look catastrophic in the moment they are made. That is what makes them expensive. They look like reasonable engineering decisions, made under time pressure, by people trying to move fast. The cost does not show up on the day of …

Here is a situation most engineering teams have lived through. An alert fires: API error rate is above 5%. The on-call engineer opens the dashboard. Error rate is elevated, confirmed. They look at CPU, memory, and database connection counts. All norma…